Cognizant Coffee House
Real Talk

Irvington: Living Museum

 
 
   
 

 

 

 



 

 
 
       
   
Research Objective
Cognizant Coffee House
  Before I began my research I needed to define what my objective was. For the sake of time and resources I decided to keep the scope fairly small. My research objective took the form of the question, “How can Cognizant Coffee House provide a better service experience for their existing customer base?”